Orders & Returns
Welcome to the Orders & Returns page of Rosa Apparel, where your satisfaction is our top priority.
Placing an Order: Ordering from Rosa Apparel is easy and convenient. Simply browse our curated collection of exquisite dresses, select your desired items, and add them to your shopping cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. If you have any questions or need assistance during the ordering process, our customer service team is here to help.
Order Status: Once your order has been placed, you will receive a confirmation email with your order details and tracking information. You can also log in to your Rosa Apparel account to view the status of your order at any time. If you have any concerns about the status of your order, please don't hesitate to contact us. You can always login to your account to check your order status. Click here to open your account.
Returns & Exchanges: We want you to be completely satisfied with your purchase from Rosa Apparel. If for any reason you are not satisfied with your order, we offer hassle-free returns and exchanges within 30 days of receipt. Simply contact our customer service team to initiate the return process. Please note that all returned items must be in their original condition with tags attached. For more details, please refer to our Shipping & Returns Policy.
Refunds: Once your return has been received and inspected, we will process your refund promptly. Refunds will be issued to the original form of payment used for the purchase. Please allow [number] business days for the refund to appear in your account, depending on your bank or credit card issuer. For more details, please refer to our Shipping & Returns Policy.
Contact Us: If you have any questions about your order or need assistance with a return or exchange, our dedicated customer service team is here to help. You can reach us by email at support@RosaApparel.com or by phone at (781) 355-6612. We strive to respond to all inquiries promptly and provide the best possible shopping experience for our valued customers.
Thank you for choosing Rosa Apparel. We appreciate your business and look forward to serving you again in the future!
