Q: How can I contact Rosa Apparel?

You can reach us via our Contact page, email at info@RosaApparel.com, or call 781-355-6612. Our team is happy to help with sizing, orders, or styling questions.

Q: What is your shipping policy?

We ship within the U.S. only. Free standard shipping is available on orders over $30. Orders are processed Monday–Friday and take 3–5 business days. APO/FPO, P.O. Boxes, Alaska, and Hawaii are excluded. Additional fees may apply for expedited shipping.

Q: Can I return an item?

U.S. customers may return items within 7 days of delivery. Items must be unworn, unwashed, unaltered, and returned with tags attached. Shipping and handling charges are non-refundable. Final sale items and certain other items are non-returnable.

Q: Can I cancel a Pre-Order or backordered item?

Pre-Order items cannot be canceled once placed. Backordered or out-of-stock items may be canceled before shipment by contacting Customer Service. If the order ships before cancellation, standard return procedures apply.

Q: What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, Venmo, Apple Pay, Google Pay, Shop Pay, Amazon Pay, and USDC. Charges are applied at checkout, and refunds are issued to the original payment method.